SARA | Further informations

Dashboard

Did you know that ?

The Belgian railway company allows a financial compensation for your trips that are 15 minutes late or more !

100% of the price of the journey if 60 minutes late
50% of the price of the journey if 30 minutes late (at least 10 delay requests at the same time)
25% of the price of the journey if 15 minutes late (at least 20 delay requests at the same time)

Register for SARA !

Why Sara ?

We take many situations into account !

The information sent take various parameters into account.
Cancelled trains, missed connections ? We collect the delays you really suffered.
Train is late and another one comes first ? We take that into account unlike our competitors.
You have access to a personal, really easy, dashboard that allows you to see all your old delays.

Register for SARA !

It is really easy !

You just need to have a transport ticket !

The price per trip of your subscription is estimated here (valeur part patronnal incluse)
You may ask up to two delays a day (back and forth) !
There must be at least two hours between two delays

Register for SARA !

Sara takes care of everything !

It gathers all delays of 15 minutes or more !

You just have to select the delays you have suffered into your delays list
You may ask for a compensation of 60 minutes or more here
You may ask for a 15 until 59 minutes compensation here

Register for SARA !

You think Sara does not bring enough money back

We collect about 2 delays by line everyday !

Sara can be used through a non-binding subscription !
Our prices are ridiculously law in regard of what you may get back
Sara is available from 3€ a month (transaction fee and VAT not included) and gets then very fastly profitable
There will be a refund of at least 2.5 € for every 60-minute-delay, and we collect on average many by month and by track !

Register for SARA !